Terms & Conditions

1. Services

Papua Kreatif provides event organizer (EO), wedding organizer (WO), and event equipment rental services in the Papua region. Each service is delivered according to the agreement set out in the contract or cooperation agreement signed by both parties.

2. Booking

A booking is considered valid after:

• Both parties sign the contract / cooperation agreement
• Any deposit and payment milestones follow the project-specific written offer or contract
• Client approval and the agreed payment gate have been satisfied before resources are committed

3. Payment

• Deposit amount, milestones, and final settlement are defined in the project contract
• These published terms do not retroactively amend an existing signed agreement
• Payments are made to official accounts shared privately at booking confirmation
• Payment channels: bank transfer or QRIS; alternative gateways are available

4. Concept Changes

Scope, date, and item changes must be submitted in writing and reviewed for their impact on delivery, committed third-party costs, and the agreed contract variation.

5. Cancellation by the Client

Cancellation, deposit refunds, and committed third-party costs are governed by the agreed project contract and applicable law. Existing signed agreements retain their stated terms.

6. Cancellation by Papua Kreatif

In force majeure conditions (natural disasters, social conflict, pandemics, or government policies preventing the event), Papua Kreatif may cancel the event with a full refund or a reschedule at no additional cost.

7. Liability

• Papua Kreatif is responsible for event delivery according to the agreed contract
• Papua Kreatif is not liable for losses from late invited guests, weather changes, or matters beyond our control
• The client is responsible for the accuracy of data provided (guest count, event time, location, etc.)
• The client is responsible for crowd permits and required permit documents

8. Copyright & Documentation

All photo and video documentation taken by the Papua Kreatif team during the event is the copyright of Papua Kreatif. The client receives a licence for personal use. Papua Kreatif may use documentation for portfolio and promotional purposes, unless requested otherwise in writing by the client.

9. Dispute Resolution

Any dispute will first be resolved by deliberation. If no agreement is reached, the parties agree to settle through the Jayapura District Court under applicable Indonesian law.

10. Changes to Terms

Papua Kreatif may change these terms and conditions at any time. Changes will be announced via this website.

Contact

Papua Kreatif Group
Email: info@papuakreatif.id
WhatsApp: +62-812-4007-3217
Address: Jl. Raya Polimak Bambu Kuning No. 2, Ardipura, Jayapura Selatan, Papua 99221